Santander Bank at 2701 South 10th Street, Philadelphia, Pennsylvania.

I received a mailer in the mail for a bonus of $225 after 90 days of direct deposits to be paid 30 days after the 90 days. They are NOT, NOT a cooperative Bank. I never received my Debit Card after 3 weeks, Branch manager at the Phila, PA, Oregon Ave location, confirmed she never ordered the debit card. Every time you call, you are re-directed to the local branch, put on lengthy hold times, with no one, checking back in with you to apologize for the wait time. In addition when you 1st ask "Am I going to be put on a lengthy hold time", you get no answer just are put on hold. I have been told repeatedly to "Come into the branch". This is the 21st Century, no one walks into branch anymore, everything is done remotely, direct deposits, etc. I'm telling you one thing, if i don't get my bonus, they are going to have a law suit on their hands, and that's that!!!